Customer
Retention
Accountability
Efficiency
Organization
Communication
We've designed Shop Watch to simplify and organize your day
We'll increase your sales, productivity and profits
Your customers will notice the difference and CSI will improve
What Is Shop Watch?
Shop Watch is a Service Management System designed to take communication, organization,
efficiency and accountability to a whole new level, resulting in improved CSI, customer retention
and profitability. It starts with loading your shop properly with appointments and your customers
making real-time on-line appointments. Most problems in the service drive occur due to a
breakdown in communication with the customer or internally between departments. Our
automated route sheets are the backbone of the system - they will improve
communication between technicians, advisors, parts, sales & the customer.
Why We're Different
We understand dealerships. Our founder has been a fixed operations
director for over 20 years. He understands the issues you deal with
daily and the limitations of your dealer management system.
We know you don't have time to set up a new application and
train everyone, so we'll do that all for you. Best of all,
Shop Watch is extremely user friendly and
new users feel comfortable within a few hours.
